REZZOSERVE
PRIJAVA ZA PILOTJOIN THE PILOT
REZZO SERVE U razvoju · prijave za pilot su otvoreneIn development · pilot sign-ups are open

Kuhinja javi da je gotovo. Robot već kreće.The kitchen says it’s ready. The robot is already on its way.

Servisni robot povezan s blagajnom i kuhinjom, pa narudžba sama postaje dostava.A service robot connected to your POS and kitchen, so the order turns itself into a delivery.

Robot nosi, konobar ugošćuje.The robot carries. The waiter hosts.

{{ altRobot }}
ZADATAKTASK ROBOT 1 STOL 12TABLE 12 2 PLADNJA2 TRAYS U DOSTAVIDELIVERING
02 · PROBLEMTHE PROBLEM

Robot bez blagajne ne zna što nosi.A robot without the POS doesn't know what it's carrying.

01

Konobar hoda, gost čeka.Waiters walk, guests wait.

Konobar velik dio smjene nosi i hoda, umjesto da je uz gosta.A big part of every shift goes into carrying and walking, instead of being with the guest.

02

Sve se upisuje dvaput.Everything gets entered twice.

Robot bez veze s blagajnom znači dvostruki unos: konobar ručno upisuje stol u robota.A robot with no link to the POS means double entry: the waiter types the table into the robot by hand.

03

Atrakcija umjesto alata.A novelty, not a tool.

Zato takav robot često ostane atrakcija umjesto alata.So a robot like that often ends up a novelty instead of a tool.

Rezzo Serve kreće od narudžbe, ne od robota.Rezzo Serve starts with the order, not the robot.

03 · KAKO RADIHOW IT WORKS

Stol 12, korak po korak.Table 12, step by step.

Jedna narudžba, šest koraka, na istom tlocrtu koji već imate na blagajni.One order, six steps, on the same floor plan your POS already has.

Gost naručujeThe guest orders

Gost za stolom 12 naručuje preko konobara na mobilnoj blagajni ili sam, skeniranjem QR koda na stolu.At table 12, the guest orders through the waiter's mobile POS, or on their own by scanning the QR code on the table.

Rezzo razdvaja narudžbuRezzo splits the order

Piće ide na šank, jelo na kuhinjski zaslon. Ista stavka s blagajne vodi i pripremu i dostavu, pa se ništa ne upisuje dvaput.Drinks go to the bar, food to the kitchen display. The same POS line drives both prep and delivery, so nothing is entered twice.

Zadatak se stvara samThe task creates itself

Kad je stavka spremna, Rezzo sam stvara zadatak dostave: stol 12, pladanj, redoslijed. Narudžbe za susjedne stolove spaja u jednu vožnju.When an item is ready, Rezzo creates the delivery task on its own: table 12, tray, sequence. Orders for neighbouring tables are merged into one trip.

Robot dolazi do stolaThe robot arrives

Gost preuzima, a potvrda na zaslonu robota vraća status „dostavljeno”.The guest takes the tray, and a tap on the robot's screen sends back the status “delivered”.

Usput i posuđeDishes on the way back

Na povratku robot staje kod stolova koje je konobar označio za odnošenje posuđa.On the way back, the robot stops at the tables the waiter flagged for clearing.

Voditelj vidi cijelu smjenuThe shift lead sees it all

Na nadzornoj ploči vidi vrijeme od spremne narudžbe do stola, broj vožnji i zauzetost robota.The dashboard shows time from ready to table, number of trips and robot utilisation.

04 · PODJELA POSLAWHO DOES WHAT

Robot nosi, konobar ugošćuje.The robot carries. The waiter hosts.

Objekt sam postavlja pravila: što nosi robot, a što ostaje konobaru. Postavite ih jednom u Rezzu i vrijede za svaku narudžbu.Your venue sets the rules: what the robot carries and what stays with the waiter. Set them once in Rezzo and they apply to every order.

Isprobajte prekidače. Primjer narudžbe odmah se mijenja.Try the switches. The sample order updates right away.

POSTAVKE · PODJELA POSLASETTINGS · WHO CARRIES WHAT ROBOT 1
PRIMJER · STOL 12 · 4 STAVKESAMPLE · TABLE 12 · 4 ITEMS Robot nosi {{ nR }} od 4 stavkeThe robot carries {{ nR }} of 4 items
Rižoto s vrganjimaPorcini risotto ROBOT KONOBARWAITER
2× Cockta ROBOT KONOBARWAITER
Degustacijski tanjurTasting plateUZ KONOBARAWITH WAITER ROBOT KONOBARWAITER
05 · ŠTO JE NOVOWHAT'S NEW

Robot koji zna za narudžbu.A robot that knows the order.

Isti tlocrt, isti brojeviSame floor plan, same numbers

Tlocrt stolova iz Rezza povezan je s kartom robota. Robot prepoznaje stolove po istim brojevima kao blagajna.Rezzo's table floor plan is linked to the robot's map. The robot knows each table by the same number as the POS.

Vožnje po tlocrtu, ne po narudžbiTrips by floor plan, not by order

Dostave se spajaju prema tlocrtu i slobodnim pladnjevima, umjesto jedne vožnje po narudžbi.Deliveries are batched by floor plan and free trays, instead of one trip per order.

Jedan zapis za sveOne record for everything

Jedan zapis za blagajnu, kuhinju i dostavu, uz hrvatski obračun PDV-a i poreza na potrošnju.One record for POS, kitchen and delivery, with Croatian VAT (PDV) and consumption tax (PNP) worked out.

Otvoreno za druge uređajeOpen to other devices

Interaktivni dodirni stol kao mjesto narudžbe. Gost naruči na stolu, kuhinja pripremi, robot donese.An interactive touch table as an ordering point. The guest orders at the table, the kitchen cooks, the robot brings it.

06 · NADZORNA PLOČADASHBOARD

Voditelj smjene vidi svaku vožnju.The shift lead sees every trip.

Vrijeme od spremne narudžbe do stola, broj vožnji, zauzetost robota i stanje baterije, na jednom ekranu u Rezzu.Time from ready to table, number of trips, robot utilisation and battery, on one Rezzo screen.

ROBOT · SMJENA DANASROBOT · TODAY'S SHIFT PRIMJER PODATAKASAMPLE DATA ROBOT 1 · U DOSTAVIDELIVERING
OD SPREMNOG DO STOLAREADY TO TABLE
2:40min · prosjekmin · average
VOŽNJETRIPS
14danastoday
ZAUZETOST ROBOTAROBOT UTILISATION
58 %
BATERIJABATTERY
72 %
VOŽNJE PO SATUTRIPS PER HOURprimjersample
1213141516171819
ZADNJE VOŽNJELATEST TRIPS
4 Stol 4Table 41 pladanj1 tray U DOSTAVIDELIVERING
12 Stol 12Table 122 pladnja2 trays 2:31
11 Stol 11Table 111 pladanj1 tray 2:05
7 Stol 7Table 7odnošenje posuđaclearing dishes POSUĐEDISHES

Sve brojke na ovom ekranu su primjer podataka, ne rezultati. Prave mjerimo u pilotu.Every number on this screen is sample data, not a result. We measure the real ones in the pilot.

Za europsko tržišteBuilt for the European market

  • CE dokumentacija i EU izjava o sukladnostiCE documentation and EU declaration of conformity
  • Europsko napajanjeEuropean power supply
  • Hrvatski jezik sučelja i glasovnih porukaCroatian interface and voice messages
  • Instalacija i podrška na terenuOn-site installation and support
08 · PILOT

Kako počinjemo.How we start.

  1. 1

    Obilazak prostoraSite walk-through

    Zajedno prođemo salu, prolaze i tijek smjene.We walk the room, the aisles and the shift flow with you.

  2. 2

    Povezivanje tlocrta s kartom robotaLinking floor plan and robot map

    Stolovi s blagajne dobiju svoje točke na karti robota.Tables from the POS get their own points on the robot's map.

  3. 3

    Pilot u vašem objektuPilot in your venue

    Robot radi u stvarnim smjenama, uz vaše osoblje.The robot works real shifts, next to your staff.

  4. 4

    Odluka na temelju izmjerenogA decision based on what we measured

    Zajedno pogledamo mjerenja, a odluku donosite vi.We go through the measurements together, and you decide.

Što mjerimo u pilotuWhat we measure in the pilot

Bez obećanih brojki. Izmjerit ćemo ih kod vas.No promised numbers. We'll measure them at your place.

  • Vrijeme od spremne narudžbe do stolaTime from ready order to table
  • Broj vožnji po smjeniTrips per shift
  • Udio dostava bez intervencije osobljaShare of deliveries with no staff intervention
  • Broj koraka konobara po smjeni, prije i poslije robotaWaiter steps per shift, before and after the robot
09 · KONTAKTCONTACT

Prijavite objekt za pilot.Apply for the pilot.

Pišite nam ili ostavite osnovne podatke o objektu. Javit ćemo se da dogovorimo obilazak.Write to us or leave the basics about your venue. We'll get back to you to set up a walk-through.

info@smartyn.hr

Javlja vam se čovjek, ne robot.A human replies, not a robot.

Koristite li već blagajnu?Already using a POS?

Samo još označena polja i gotovi smo.Just the highlighted fields and we're done.

Podatke koristimo samo za dogovor oko pilota.We only use your details to arrange the pilot.

Još samo pošaljite e-mail.Now just send the e-mail. Otvorio se e-mail s vašim podacima. Kad ga pošaljete, javit ćemo se na {{ contactEcho }} da dogovorimo obilazak. Ako se nije otvorio, pišite nam na info@smartyn.hr.An e-mail with your details has opened. Once you send it, we'll get back to you at {{ contactEcho }} to set up a walk-through. If it didn't open, write to info@smartyn.hr. Do tada, robot se puni.Meanwhile, the robot is charging.